Training and Support
US Based Phone, Chat & Email Support
Real People. Real Help. Real Fast.
When you need support, you shouldn’t have to wait, or explain your business to someone who’s never set foot on a job site.
Features
Know Your Numbers
Helps users gain financial clarity and confidence in their pricing and decisions.
Profit Genie Budgeting EngineProject Budgeting & Material OrderingEfficiency CalculatorHow Current Pricing Models are Failing YouWin More Work and Get Paid
Helps users close more deals with better sales tools and proposal systems.
Automated Proposal BuilderCustomizable Proposal PackagesIntegrated Sales Psychology & Strategy (ISPS)Client ManagementAutomated InvoicingRun Profitable Projects
Helps users manage the day-to-day work in a way that protects their margins.
Change Order ManagementCrew & Labor ManagementSmart Calendar SchedulingSubcontractor ManagementMaterial CatalogEquipment CatalogProject FoldersFull Mobile App and Time tracking
Helps users accurately log labor, track time, and get paid on time.
GPS-Stamped Time Tracking (Mobile App)Unbillable Labor TrackingTraining and Support
Helps users learn, get answers, and make the most of the platform.
In-App Video Walkthroughs on Every PageU.S. Based Phone, Chat & Email SupportFeatures
Know Your Numbers
Helps users gain financial clarity and confidence in their pricing and decisions.
Profit Genie Budgeting EngineProject Budgeting & Material OrderingEfficiency CalculatorHow Current Pricing Models are Failing YouWin More Work and Get Paid
Helps users close more deals with better sales tools and proposal systems.
Automated Proposal BuilderCustomizable Proposal PackagesIntegrated Sales Psychology & Strategy (ISPS)Client ManagementAutomated InvoicingRun Profitable Projects
Helps users manage the day-to-day work in a way that protects their margins.
Change Order ManagementCrew & Labor ManagementSmart Calendar SchedulingSubcontractor ManagementMaterial CatalogEquipment CatalogProject FoldersFull Mobile App and Time tracking
Helps users accurately log labor, track time, and get paid on time.
GPS-Stamped Time Tracking (Mobile App)Unbillable Labor TrackingTraining and Support
Helps users learn, get answers, and make the most of the platform.
In-App Video Walkthroughs on Every PageU.S. Based Phone, Chat & Email SupportBook a Demo
What Is U.S. Based Support?
Elevation Advisor offers fast, reliable support from real people who understand landscape construction, because they’ve lived it.
Whether you need help setting up Profit Genie, troubleshooting a proposal, or just want to talk through a strategy, our U.S.-based team is here for you. You can reach us by:
· Live chat inside the app (average response time: under 5 minutes)
· Email at [email protected]
· Phone at 509-240-3400 for real-time walkthroughs and troubleshooting
You’ll also find a blue Support button in the top corner of every screen, giving you instant access to chat, ticket submission, and our growing library of Help Center articles.
This isn’t outsourced support. It’s a team that knows your business, speaks your language, and is committed to helping you succeed.
Why Contractors Trust Elevation Advisor’s Support
Real People Who Understand Your World
No scripts. No bots. Just experienced support reps who know landscape construction and can help you solve real problems, fast.
Help That Meets You Where You Are
Whether you prefer chat, email, or a phone call, we’ve got you covered. You choose how to connect, we’ll be there.
Built-In Support, Right Inside the App
Click the blue Support button to chat live, submit a ticket, or browse help docs, without ever leaving your workflow.
We Don’t Just Fix Issues, We Help You Grow
From onboarding to optimization, our team is here to help you get the most out of Elevation Advisor, and build a business that works for you.
